Subject: Fwd: LSM Joining Case Test - RAVI SHUKLA
From: Ashish Dabral <[email-masked]>
To: Viraat <[email-masked]>
Date: Fri, 28 Sep 2018 16:48:59 +0530 (IST)

Regards, 
Ashish Dabral 

From: "RAVI SHUKLA" <[email-masked]> 
To: "saurabh" <[email-masked]>, [email-masked], "Ashish Dabral" <[email-masked]>, "Kapish Tiwari" <[email-masked]>, "Kaukab Jabeen" <[email-masked]> 
Sent: Friday, September 28, 2018 4:44:56 PM 
Subject: Re: LSM Joining Case Test - RAVI SHUKLA 

	
	
			LSM Joining Case Test 
			Name 	RAVI SHUKLA 
	E-mail 	[email-masked] 
	Phone Number 	(011) 7982179928 
	Which blurb would you select? 	Blurb 2 
	Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	If you purchased Instant Download e-tickets, they will be available to print almost immediately. 
You can track the status of your order under the Purchases section. 
Ways to ensure you receive your tickets on time:- Ensure the delivery address is correct. 

	What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	GOOD CUSTOMER SERVICE is just doing your job and meeting your customers expectations while EXCELLENT CUSTOMER SERVICE is loving your job and exceeding your customers expectations. 	

	
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