Subject: Re: LSM Joining Case Test - Nidhi Kori
From: Nidhi Kori <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 27 Sep 2018 01:58:53 -0400

| | LSM Joining Case Test

Name | Nidhi Kori
E-mail | [email-masked]
Phone Number | (91) 9891362058
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

According to me blurb 2 is suitable for this situation because in this scenario we are informing the all information to the customer as per his query.
As customer wants to get the tickets as soon as possible so we are proving the information that customer can download the tickets instantly through our website and track the status of the order.
Customer can update the address where he wants to receive the tickets so that order can be delivery on that particular address.We are informing to the customer that details should be correct so that he will not facing any issue to receiving the tickets.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me customer is god,king for the organisation so its our responsibility to provide the resolution to the customer on time. As customer is approaching to us for good services and better quality of the product.If we are satisfied to our customer then it will be good for our organisation and business will be increase.

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