Subject: French Language Test - Ouattara Soumaila Doh
From: Ouattara Soumaila Doh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 26 Sep 2018 05:04:05 -0400

| | Foreign Language Screening Test

Name | Ouattara Soumaila Doh
Whats your first language | French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Dear customer we are sorry for the delay caused by our service.Just now we realize that we have poorly noted your delivery address.However, we apologize for this unintentional deviation.But very soon the delivery team will reach your place within 5 minutes. Sorry again
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | i'm from africa my is name otara  my hobbies are cooking and make new friends , i complete 2 bachelor and i can give more to achieve in my career i try to do the best in my life to make my family proud of me and im always chanlege myself to do the best

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

A good customer service provide what customer want
A great customer service along with providing what customer wants,giving extra going extra mail

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

because i am helpful
because i have patience

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

BANGALORE is the place  where i land the first time to india is the place what my mood stay , i found the people friendly and helpful , i found many international students like me ,communication it not difficult for me as all spoke english .
i found best college to study ,bangalore the best  weather where i can found it in indai so the place is amazing , i went many place in bangalore and around it, found it easy to find new people and make new fiends so im happy to know about this city

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