Subject: Fwd: LSM Joining Case Test - Vandana Nischal
From: Ashish Dabral <[email-masked]>
To: Viraat <[email-masked]>
Date: Tue, 25 Sep 2018 16:43:07 +0530 (IST)

Regards, 
Ashish Dabral 

From: "Vandana Nischal" <[email-masked]> 
To: "saurabh" <[email-masked]>, [email-masked], "Ashish Dabral" <[email-masked]>, "Kapish Tiwari" <[email-masked]>, "Kaukab Jabeen" <[email-masked]> 
Sent: Tuesday, September 25, 2018 4:32:14 PM 
Subject: Re: LSM Joining Case Test - Vandana Nischal 

	
	
			LSM Joining Case Test 
			Name 	Vandana Nischal 
	E-mail 	[email-masked] 
	Phone Number 	(0) 8894954504 
	Which blurb would you select? 	Blurb 4 
	Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	In such case, please update your shipping address as soon as possible because once the tickets will be dispatched without updating the address, then it may be the possibility that you will not get your tickets on time. You should expect your tickets in the week leading up to the event as it has become a common practise to dispatch the tickets nearby event. 
	What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is when you answer the customer queries and sort their problems where as great customer service is when you sort out the customer query effectively so that customer will be totally satisfied with the outcomes that's too with patience ,since there must be possibility that the customer is aggressive sometimes due to not getting the solution he is looking for. 	

	
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