Subject: Re: LSM Joining Case Test - saumya sharma
From: saumya sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 22 Sep 2018 05:50:54 -0400

| | LSM Joining Case Test

Name | saumya sharma
E-mail | [email-masked]
Phone Number | (91) 9821007597`
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected the blurb 4 because the blurb contains complete information regarding the query. I hope blurb 4 verbiage satiate the customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | As per my view there is a thin line between good and great customer.Great customers are also known as Prime customers who are connected with the organisation long time back and help us to improve our services by providing us time to time feedback whereas good customers are those customers who joined us recently and if we would be able to make them happy by our services then we would be able to convert our good customers into great customers.

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