Subject: Re: LSM Joining Case Test - vikash Kumar
From: vikash Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 18 Sep 2018 05:28:04 -0400

| | LSM Joining Case Test

Name | vikash  Kumar
E-mail | [email-masked]
Phone Number | (91) 8295470531
Which blurb would you select? | Blurb 3

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

i would select the third statement.This is because it covers all the related issues raised by the customer in an efficient manner.it promises the on time delivery of the tickets and also shows respect towards the customer's emotion.
It also makes the customer believe that to full fill his requirements is the first priority of the company.
I can add some more details about the tickets like when it will reach required address.if due to some issue it can't reach the required address then i will try to take new address and will deliver the ticket to the new address.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good and great both are related words.lots of goodness mix up to form a great customer service.
According to me a good customer service is that which provides all the services on time by considering  it as his duty.but a great customer service is that which takes all the responsibility and takes care of the customer's problem.A great customer service makes the customer feel that they are the only important things for them and solving their problems is the only priority.

| |

You can edit this submission and view all your submissions easily.