Subject: Re: LSM Joining Case Test - saurabh sharma
From: saurabh sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 17 Sep 2018 03:44:33 -0400

| | LSM Joining Case Test

Name | saurabh sharma
E-mail | [email-masked]
Phone Number | (110084) 8800670260
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

>The Customer Service Representative tells the customer to put hisher address in country name or city name.
>Tells him about how to update the address and the process of changing the address.
>The customer service is good as he make sure that the customer will no longer be stressed about the ticket.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The main difference between good and great customer service is that in the former, you are probably only barely keeping your customer satisfied but in great service, you are not only keeping them satisfied but also keeping them loyal.

| |

You can edit this submission and view all your submissions easily.