Subject: Japanese Language Test - Firoz Alam
From: Firoz Alam <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 15 Sep 2018 04:46:33 -0400

| | Foreign Language Screening Test

Name | Firoz Alam
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I was coming but unfortunately stuck in heavy traffic in order that could not deliver on time, so i apologise for this delay.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Firoz Alam, i am living in south Delhi Nizamuddin, basically i am from Gaya Bihar, i have done graduation in political science, after that did diploma in Japanese language, then started my career as Japanese speaking executive for TLC tourism company. my job profile is as attend Japanese clients exchange mail with them, arrange meeting, coordination, etc.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

Good customer prefer our products sometimes.
Great customer prefer always our products.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1-みんなおきゃくさまとれんらくします
2-おきゃくさまがみりょくします
3-じかんどりにじょうほをおねがいします
4-さほ はたいてっつなです
5-おきゃさまのまんぞくはかいしゃのまんぞくです

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | インドは　せかいじゅに　うめだったらアグラまちの大きな　きふですタジュマハル世界さんはアグラまちにはありますそれでせかいじゅのみんさんタジュマハルみるにきますアグラまちは大きなまちないけどみんなさんかんこうにきますアグラまちには見るのものはたくさんありますそれで二泊止まって色々ものみえます

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