Subject: Japanese Language Test - Kumari Rani
From: Kumari Rani <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 11 Sep 2018 06:07:55 -0400

| | Foreign Language Screening Test

Name | Kumari Rani
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I am working in Pizza Hut  as  a phone order executive, and i made mistake. That situation  , fast i   say sorry .( After  that  i talk with manager sir this situation will happened , what can i do with  customer . He will  told me . Fast you have to say sorry ,after that, you can offer  2 pizza free of cost .) With customer  sir / mam  i will  delivered  in your correct  adders  , wait  a moment  pleas.This time , you don't have to pay  any charge .This Pizza  free of cost, Because of my mistake .Pizza Hut offer this pizza . Next time  never take any mistake in order time.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

dear sir/ mam
my self Kumari Khushboo Rani. I study 10th  and 12th  India. Now live in  Delhi for best further . I  have been in  japan 2006 that time i don't know Japanese  i have lot of langues problem . That time i want to study Japanese . I study Japanese  in japan since 2 years . my lave  is  N3 . After that i am in India. I went for visit my family in japan 4 to 5 time .  I love  Japanese culture  and food. That why i  want to use  my  Japanese. if i work with Japanese,  i think japan is near by me. Thank  you.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | 私　は　本当　に　出切りまで　いそけんめ　やてあげよう　と　おもいます。それ　が　いちばん　いいこと　です。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

花する　の　が　　やさしくなり。話し　聞く　の　よく　聞く。いい子等　を　はなする。　時間　を　まにやぶ。おしごとう　する　とき　がんばりたい　と　思います。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | ランチ　は　私　の　うまてた　ところ　です。私　が　ランチ　で　住んでいる　の　が　すき　です。ランチ　は　いろいろ　いいところ　が　あります。山　と　お寺　が　あります。きせき　もいいです。　勉強　する　の　が　いいところ　です。私　は　いろいろ　の　くに　あと　いろいろ　の　ばそ　いたことう　が　あります。ブタン　も　やま　の　国　です。ブタン　でも　いたことう　が　あります。　ランチ　と　にてる　けど　ランチ　は　とても　すみやすい　です。　ひどり　うめな　ひとう　が　いいます。デリー　に　きて。　　こども　　と　かずく　の　ため　です。よろしだたら　いてみて　ください。

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