Subject: French Language Test - Dimandja Diesho
From: Dimandja Diesho <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 11 Sep 2018 05:47:20 -0400

| | Foreign Language Screening Test

Name | Dimandja Diesho
Whats your first language | French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | For this problem i will call back the customer asking him to provide the correct adress then i will send it immediatly to the pizza boy and request him to deliver quikly. when the pizza is delivered i will call the customer and ask pardon for late delivery.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I am DIMANDJA DIESHO DIDIER son of OKITO DIESHO and KOY MBAKA i am 34 years old i am from DRC. i have completed my studies in 2016 in india in BCA from mahatma gandhi university.
i have worked in 3 differrents company 2 in india and 1 in my country.
in first company in india i worked as french research analyst and in second one i worked as sale support and in my country i worked in billing deppartment.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | la difference entre un bon service client et un excellent service client est que un bon service client repond exactement aux demandes des clients tandis que un excellent service client repond au-dela de demandes des cliens.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

ce qui fait de moi un bon candidat pour travailler au service client est que ;
je maitrice bien la langue du travail
je sais tres bien communiquer
j ai la facilitE de convaincre
je suis  tres poli
j ai la maitrice de sois

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | une fois j ai eu a visitE goa une ville situE en inde Goa est une tres bonne ville tres propre avec plusieurs touristes la-bas nous trouvons des plages et cette ville est beaucoup plus visitE pendant l EtE. nous trouvons aussi beaucoup des bars la-bas ce vraiment une ville d ambiance une ville tres mouvementE. nous trouvons des jolies filles indiennes comme etrangeres. la bonne emplacement et la bonne construction de cette ville donnent la joie d y visitE encore et encore. Mon passage a Goa reste vraiment une experience innoubliable.

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