Subject: French Language Test - ntumba wa ntumba giresse
From: ntumba wa ntumba giresse <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 10 Sep 2018 04:36:55 -0400

| | Foreign Language Screening Test

Name | ntumba wa ntumba giresse
Whats your first language | French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | after realizing that address used was incorrect , i will ask the buyer to provide us with a correct delivery adderss.without wasting time i will forward the adderss to the piza boy and requst him to delivery the piza as soon as possible , i will fowoll all the deliveru process until the piza is delivery . once the piza delivered , i will call the buyer to apologize for inconvience caused.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | i am ntumba , i am congolese i am birth on 14/08/1990 i did my school and high school in congo ,in 2012 i m came in india to do my university .i am a civil engineer in bachelor degree since 2017 . i worked on the construction site for 6 mouths as site surpervisor and worked also on the cunstomer servise for 2 years has it shows on my c.v
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | la principale difference entre fournir un bon service a la clientele te offrir un excellent service a la clientele est que dans la premier cas vouas ne reussirez probablement qu a satisfaire vos client , alors que dans ce dernier cas vous les garderez fideles
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | faire un choix sur moi comme candidate est une bonne chose ,car j ai une experience deux ans comme comptable et d une annee au service client comme mon cv l indique. je parle couramment le francais et l anglais  atout majeur de communication . je m adapte facilement dans un nouvel environnement. ma disponibilite , mon courage . sans oublier que je suis tres motive et je compte pas mes heures de travail , une fois selectionne au service.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | j eu a viste kangra valley avec mes amis de l ecole c etait dans une camp academique , kangra valley et situer dans l ouest de himalaya dans l etat de himachal pradesh en inde ce une place  tourstique tres populair .il faut le visitwe c est une de chose bien a state himachal pradesh

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