Subject: Spanish Language Test - shivangi pandey
From: shivangi pandey <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 8 Sep 2018 03:12:22 -0400

| | Foreign Language Screening Test

Name | shivangi pandey
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I am working for Pizza Hut as a phone order executive. I took the order from a customer and informed him that order will be delivered in 30 minutes. the customer calls me back after 45 minutes complaining that he has not received his pizza yet .when i check i realised that i made a mistake and i entered his address incorrectly.then i would to do that i will covence of the customer and after say sorry politly,and talk to him politly that give me time ,and i entered his address correctly.after that i will sand him pizz again.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | i am shivangi ,i am 20 years old.i am from U.p.but i live in dilshadgarden for 4 years.and i completed my 12 with 80% from U.p. i completed my greduation in B.a.program in spanish language from delhi university with70% and i completed my advance diploma in spanish language with 75%  . my hobby is travling and read novels. my stregnth are hard working and self motivated.and i am working for blind students.and i am fresher i dnt have experience,if you give me apportunity i will give my lavele best.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | el servicio de el cliente es acto de tener cuidado de el cliente.proveer servicio de profesonal y alto servicio de el cliente.el servicio de cliente que complito nacidades de cliente.un deferencia entre bueno y gran servicio de cliente que bueno servicio es muy impoetante.bueno servicio es amigostos comportamiento y dar util servicio.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1. doy a bueno servicio y amigostos comportamiento.
2. hago trabajar mucho con dedicado
3. da me un apportunidad demostare mi potencial y lederazgo de habilidades para este empresa.
4.mi bueno comportamiento con el cliente.
5.mi educado servicio con el cliente

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Delhi es gran lugar.es territorio de india y delhi tiene 12.5 habitantes y delhi tiene propia corte y delhi es capital de Delhi.aqui mucho lugar para visitar como templano fuerte rojo,tumba de humayu,templano de iskon,india gate y otro mas.y mucho monumentos aqui, qutubminar y fuertoy otro mas.delhi esta ribera del ganga.mucho turisticos vienen aqui para visitar.delhi tiene metro para facilidad de gente.delhi es  muy bonita cuidad.delhi tiene corte de suprim y mucho propia corte.

| |