Subject: Re: LSM Joining Case Test - Jyoti singh
From: Jyoti singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 6 Sep 2018 03:31:53 -0400

| | LSM Joining Case Test

Name | Jyoti  singh
E-mail | [email-masked]
Phone Number | (011) 9716380979
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Dear sir,
we understand your problem.To get your tickets on time please provide us your complete detailed address and also provide us your travelled address.if you are staying on another spot please tell us the apartment name,house no, road number and make sure who will receive or sign your package delivery over there will be aware of that.and you can also do it by yourself to go our website through link and we have also update it on your behalf.i think this is the answer of your question.enjoy the concert.
Kind Regards,
jyoti

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good and great customer service is same but there a some minor difference in that
1.For good customer service executive give the details of company and product but in great customer service executive provide the complete detailed resolution of customer problem
2.For good customer service executive give the average resolution but in great customer service executive provide the brillance service to the customer
3.In good customer service executive first preference is company reputation but in great customer service executive is first resolve the customer problem and give them the best solution .

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