Subject: Re: LSM Joining Case Test - RAM SINGH
From: RAM SINGH <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 5 Sep 2018 05:33:05 -0400

| | LSM Joining Case Test

Name | RAM SINGH
E-mail | [email-masked]
Phone Number | (91) 9899662588
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | customer already inform that he is travelling, so in forth point we have an option to provide our contact point where customer can update his/her detail for tickets.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is to provide what cust has ask or what he expected from us but a great customer service is to provide a wow factor to customer and give  insurity of the service and going above and beyond to keep them happy.

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