Subject: Re: LSM Joining Case Test - saurabh sharma
From: saurabh sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 5 Sep 2018 03:07:29 -0400

| | LSM Joining Case Test

Name | saurabh sharma
E-mail | [email-masked]
Phone Number | (９１) 8800670260
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

In blurb 2 the customer care assist the customer properly by telling him all the details and explaining about the prosess of ticket delivery .
Also telling him about the e-ticket, which is a fast prosses of geting hisher ticket.
The prosses was right as the customer care as for the location also.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good service is in which the customer care just assist the customer but a great customer servise is in which the customer care make sure that the customer is fully satisfied.

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