Subject: Spanish Language Test - AYAZ AHMAD
From: AYAZ AHMAD <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 4 Sep 2018 04:17:03 -0400

| | Foreign Language Screening Test

Name | AYAZ AHMAD
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | In this situation we apologize to customer and let him know that we made an error in typing your address that´s why you have not received your order yet.But in next 30 minutes your order will be there .
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I belong to a middle class family.My father is a farmer.I have done graduation in commerce from Delhi University.One of my cousin advised me to do a foreign language  and also he advised me to do Spanish language.So i did Advance Diploma in Spanish Language from Jamia millia Islamia.I have 6 months experience in Banking process.I was doing work in a banking process which relates to Credit Card.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Quiero decir solamente una diferencia entre bien y buenisimo trabajo que es en bien trabajo resolvamos los problemas del cliente pero en buenisimo trabajo resolvamos los problemas del cliente con cuidadamente y hablamos con el cliente en una lengua fenomenal.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Tego experiencia de 6 meses de servicio cliente.
Soy puntual.
Soy muy amable.
Yo hago mi trabajo cuidadamente.
Soy una persona responsable.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | El dia hoy voy a contarte sobre mi ciudad favorita que es Nueva Delhi.En esta ciudad vivo desde hace 2012.He hecho mi licenciaturaen comercio desde esta ciudad y tambien aprendido el idioma espanol desde aqui.Hay muchas universidades como JNU DU JMI que son muy famosas universidades dela ciudad.hay muchas hospitales,parques y monumentos.muchos turisticos se vienen aqui para visitar los monumentos todo el ano.Qutub Minar,Lal Quila,Humayun Tomb son monumentos de la ciudad para que los turisticos se vienen.en esta ciudad hay mucho trafico que es un problema grande de esta ciudad.Me gusta esta ciudad porque hay muchos amigos de mi pueblo y yo vivo con ellos.Mis amigos son estudiantes de Jamia Millia Islamia en diferentes cursos.Yo vivo en Batla House,Okhla que es famoso para diferentes tipos de comidas y me gusta la comida de alli.En mi ciudad hay metro que corriendo mas de otro sitio.

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