Subject: Re: Spanish Language Test - Shalika kulshrestha
From: Natalia Cabrera Castilla <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Mon, 3 Sep 2018 15:24:37 +0530 (IST)

Hi Ashish. 
Many grammatical mistakes (a lots) 
I can understand what she means to say but she doesn't follow the right order in making sentences. 
In my opinion she needs a bit more practice. 

Thanks! 

Nat 

From: "Ashish Dabral" <[email-masked]> 
To: "Natalia Cabrera Castilla" <[email-masked]> 
Sent: Monday, 3 September, 2018 15:08:47 
Subject: Fwd: Spanish Language Test - Shalika kulshrestha 

Regards, 
Ashish Dabral 

From: "Viraat" <[email-masked]> 
To: "Brian Sexton" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "asfaque ahmad" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Sent: Monday, September 3, 2018 3:03:27 PM 
Subject: Fw: Spanish Language Test - Shalika kulshrestha 

Hi, 

Can you please forward the ES test for evaluation. 

Thanks 

From: Shalika kulshrestha <[email-masked]> 
Sent: 03 September 2018 14:52 
To: Saurabh Dadu; [email-masked]; [email-masked]; [email-masked]; Virat Joshi 
Subject: Spanish Language Test - Shalika kulshrestha 

	
	
			Foreign Language Screening Test 
		
	Name 	Shalika kulshrestha 
	Whats your first language 	Spanish 
	Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Sorry for the delay Sir ,actually I made a mistake that I entered a wrong address again sorry for the delay. So please again give me your address this time mistake will not repeat .I can do one thing for you that I will send your order with one free Pizza on your given address .This time you will get your order on time.. 

Thank you for calling Pizza Hut. 

	In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Hi, 
My name is Shalika and I am from Faridabad .I have done my graduation in Spanish from Amity University . 
I have completed my schooling from Dr Karamvir public school from Faridabad. 
My hobbies are playing badminton and doing paintings. 
And about my family there are four members 
Father is a service man, 
Mother is a house wife, 
Brother is also working. 
Thats all 

	In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Cuando el cliente llamanos para desolver su problema y cliente tiene satisfacion con su es bueno servicio. 

Cuando el cliente consigue satisfacion en primera vez y tiene no necesitar a llamar otra vez y te elogio es muy bueno servico. 
	Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Puedo desolver los problemas de cliente, 
Hablo educado, 
Hablo con confidiente, 
Entiendo el problema rapidamente, 
Tengo el paciencia. 

	Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Fui jaipur con mis amigos proxima semana es muy bueno ciudad.puede que ver cosas tradicional..fuemos el Hawamahal fue muy bueno hay no puerta en Hawamahal luego fuemos un monumento hay muchos antiguo cosas en esa monumento despues de vuelvamos nuestro hotel y tomemos el comida.. 
segundo dia fuemos en un resturante de tradicional comida de esa resturante fue muy rico. 
fuemos jalmahal con mis amigos hay un monumento entre de mucho agua.hay disfrutamos muchisimo y luego fuemos el centro commercial para comprar cosas nuevas para mi y mi familia.otro dia vuelvamos nuestro casa .