Subject: Fw: Spanish Language Test - Daman Arora
From: Virat Joshi <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 3 Sep 2018 08:41:33 +0000

Hi ,

Can you please forward ES test for evaluation.

Thanks

________________________________
From: Daman Arora <[email-masked]>
Sent: 01 September 2018 18:19
To: Saurabh Dadu; [email-masked]; [email-masked]; [email-masked]; Virat Joshi
Subject: Spanish Language Test - Daman Arora

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Daman Arora
Whats your first language       Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   Hi If i am working for Pizza Hut that comes under food joint chain i think that would be great because this industry is one the biggest in the world like KFC and Dominos. Coming back to the situation first of all i would really apologise for the delay and my mistake. I will check the full order again and with consent with the manager i will send his or her order on priority basis with sorry note may be complimentary beverage or small pizza extra for the delay .
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     My name is Daman Arora . I have done BA( Eco ) H from Annamalai University. My family has 2 members me and my Father Mr Ashok Kumar Arora. My elder Sister name is Nidhi and she is Married. I have also done Spanish Language Diploma from Institute Hispania (B2) . I have 4 and half years of working experience. These days i am learning languages and doing work in this field.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      Yo pienso El servicio del cliente es uno de los mas importante cosa para alguna compania en el mundo. En el mejor servicio del cliente, cliente no tiene que preguntar muchas cosas para comparar o hacer algo como Amazon.com hay muchas opciones faciles para comprar muchas cosas y One Click Purchase o OYO compania los hoteles estan mas bonitos que otros y tambien ellos hacen mas trabajo para que las personas puedan sentirse mas comfortable que otros hoteles.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        1 . Yo tengo la experencia en esta industria.
2 . Aunque yo no soy el mejor en esto pero yo puedo crecer cada dia.
3. Esta Industria es uno de los mas grande del mundo.
4.  Yo puedo hablar o encontrar las personas differentes que yo gusta mas.
5 . Yo quiero trabajar como Daily Routine que yo no estoy haciendo estos dias.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     Mumbai

Hace tres anos yo viaje a la ciudad Mumbai solo por el train. El train salio por la estacion New Delhi duro a lo mejor 16 horas.Yo llegue a Mumbai y yo estuve muy contente. El ambiente fue muy bien . Yo llegue a mi alberque o hotel por train local. La experencia del viaje por esto era excelente . Despues de banarme yo sali para el puerto de La India. Alli yo habia usado el tiempo cerca del Mar. Entonces Yo tuvo hambre y yo come Vada Pav que es el mas popular en toda la ciudad . Pues Yo sali para Marine Drive y Haji Ali. Marire Drive era muy largo y bonito . En Haji Ali Yo use 30 minutos y era muy espiritual para mi. Cerca de Haji Ali habia El templo de Mahalaxmi tambien y yo pase buen tiempo. El proximo dia yo queria ver Hiranandani area. Era muy muy bonito. Los edificios eran muy grandes . Las Jardines eran mas bonitas que otras. yo come Una Hamburguesa en el restaurante Mcdonalds que yo gusto mucho. Habia otros areas tambien yo visite como Dadar. Borivali, Church Gate etectera. El trafico a veces era mas que Nueva Delhi por eso yo tuve que visitar por el train local mas que otras opciones.
El fin La Ciudad Mumbai era muy Bonita , el ambiente no era caliente y la experencia era muy bien.