Subject: Re: LSM Joining Case Test - Junisha Chettri
From: Junisha Chettri <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 31 Aug 2018 03:31:13 -0400

| | LSM Joining Case Test

Name | Junisha Chettri
E-mail | [email-masked]
Phone Number | (91) 8448726430
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Our clients when they do ask a question they want an assured answer. In this case when we are giving the detailed process and information about the courier. After all this a customer will be going good with the answer as he will know details about delivery and the time when he will receive the courier.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is just a service to give satisfaction to the job. and when we talk about great customer service its like giving satisfaction to customer, company and ourselves. We provide good service just because we have to do otherwise company will be in loss and this is the company that pays off. But when we are talking about great customer service it is just because we want to do for customer, company and for one who is giving the service. So according to me difference is just we have to do a good service and we want to give a great service.

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