Subject: Re: LSM Joining Case Test - amarendra sethy
From: amarendra sethy <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 29 Aug 2018 06:42:06 -0400

| | LSM Joining Case Test

Name | amarendra sethy
E-mail | [email-masked]
Phone Number | (+91) 7703896296
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I selected  for blurb 4 because it is very important
to ensure the customer that he will receive his ticket
in time as well as in right place.
the place has to confirm from the customer side where he wants to receive his ticket.
you have to assist the customer how he can track
his order and how soon he will receive the ticket.
confirm all required information from the customer like
name
e-mail
shipping address:

phone no-

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer service-
treat the customer in a polite way.speak with them
in a friendly manner.listen to them very carefully.
help them without no hesitation.
great customer service-
ensure the customer how important they are for us.
treat them in a very gentle way.
listen their problems very carefully,give them the
best solution.
ask them that u can help with anything else?
make sure that you are so happy by speaking
with them.

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