Subject: Spanish Language Test - Deepanshi Sharma
From: Deepanshi Sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 28 Aug 2018 08:53:02 -0400

| | Foreign Language Screening Test

Name | Deepanshi Sharma
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I'll tell him that Sir actually our delievery boy is on the way due to some traffic jam he did't reach yet at your address. I have asked him about this and within some minutes he'll be there. I am sorry sir for being late but he is trying his best and within some minutes he'll definately be there. Again i am extremely sorry sir for this time. After talking with him I'll send another boy at the right address and I'll tall him to be reached there within 10 to 15 minutes as soon as possible.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I belong to middle class family and there are four members in my family. I am pursuing graduation from Delhi University besides of this I am learning Spanish from St.Stephens College. I am dedicated towards my goals.Besides of these courses I have completed my Computer course with Tally, Basic, Coral and photoshop. Nowdays I am seeking a job for a Spanish process.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Un bueno servicio al cliente signifíca un servicio que tienen que dar a sus clientes con su manera satisfactoria y un gran servicio al cliente es un tipo de servicio que tienen que proparcionar a sus clientes con un trabajo extra actividades, tiempo y respuesta satisfactoria adicional por la cual un cliente puede ser feliz con sus servicios.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Yo estoy muy dedicarse hacia mis actividades.
Yo estoy muy trabajador para todos los trabajar.
Yo hago todos los trabajador con dedicarse.
Yo nunca estoy muy cansado para hacer cualquiera trabajar.
Yo hago todos los trabajador con felízmente.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

Último tiempo yo fuí al Shimla con mi familia y era estupendo.Es una cuidad muy grande y hermosa de la India. He visto muchos lugares con mi familia.He aprendido algo nuevo sobre este lugar. He aprendido que la gente de este lugar viven juntos y felízmente y naturales muy tranquila.He visto muchos parques y fuí allí que me gustó mucho.He visto algunas tiendas diferentes de vestidos y únicos.Yo compré vestidos tradiciones de Shimla.Después mi familia y yo fuimos a los templos juntos.Sacamos muchos selfies porque todos los templos tienen una hermosa vista. Después asistimos a la noche pooja.
Entonces nosotros fuímos al Kullu que está muy cerca de Shimla y esta era el lugar más freso de Shimla.
Hay muchos personas diferentes y tienes muy estilo de vida diferentes y yo me encantó mucho. Mi menor hermana y yo hicimios muchos de nieve de hielo y disfrutamos mucho.Había mucha nieve en todos los lugares.
En esté vacaciones disfruté mucho y aprendí muchas diferentes lengua y canción tamvién.Yo no puedo olvidar estas vacaciones.

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