Subject: Report till 27th Aug
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 28 Aug 2018 13:44:02 +0530 (IST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details below. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
Snap 	26-Aug-18 		1 	3 	00:01:30 	07:12 	Naveen was on call 	00:00:38,00:00:55, 00:05:19 	1:01,4:13,5:09 	In First call Kaeiara was on call, subir was also available,in second call subir and kaeiara both was on call, and in third call subir was on call and kaeiara was on break 
HFL- Chat 	26-Aug-18 			1 				00:09:00 	04:47 	Kaeiara was break , Subir was available 

Below in attached abandoned chat transcript: 

Regards, 
Ashish Dabral