Subject: German Language Test - Varun Tyagi
From: Varun Tyagi <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 27 Aug 2018 05:08:19 -0400

| | Foreign Language Screening Test

Name | Varun Tyagi
Whats your first language | German

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Sorry to here that you cannot receive your order in 30 minutes. Its our mistake that we entered the address incorrectly. We apologize for the mistake. Now, we are going to place a new order for you and it will  be deliver within 15 minutes. We are also offering you a complementary pizza and Cold drink.

I hope you will enjoy the party and pizza.

Again I regret for the mistake.

Have a great day ahead.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

My name is Varun Tyagi. I belong to Muzaffarnagar. Including me, there are four family members in my family. My father is a farmer, mother is a house wife and a younger sister. I completed my schooling from Dehradun Public School in 2011. I did my Bachelors for Subharti University, Meerut .

I am having a experience of 3 years. My last company was Ienergizer. I worked in a Electronic Arts process. It's a gaming process. We solved the queries of the customers related to the purchasing, account activation, account deletion, fraud between the games through e-mail, chat.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Kunden vor, während und nach einem Kauf. Die Erfolgwahrnehmung solcher Interaktionen hängt von Mitarbeiten ab. Eine gute kunderbetreung ist dafür gedacht, diAnrage so schnell wie möglich zu lösenund dem Kunden zu.Gute Kunderbetreuung brauctht  sie wuniger Zeit und geben Sie das beste Ergebnis.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1. unter Druck arbeiten
2. Kommunikationsfähigkeiten
3. Clever
4. analytische Fähigkeiten
5. Flexibel

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

Allahabad ist eine große Metropole im indischen Bundesstaat Uttar Pradesh. Es ist dr Verwaltunggsstiz das distrikts Allahabad, des bevölkerungsreichsten Distrikts des Bundesstaates und des 13. bevölkerungsreichsten distrikts in indien sowis der Division Allahabad.

Allahabad liegt in der Nähe des Flusses Ganga. Allahabad ist eine der ältesten Städte Indiens.

Sie sind Tausende von temples, es ist eine heiliger Ort für die Hindu-Religion. Allahabad ist ein schöner Ort. Ihre Süßigkeiten sind sehr berühmt.

Jawahar Lal Nehru, dererste Premierminister von Indien gehört auch den Allahabad.

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