Subject: Spanish Language Test - mohit valleja
From: mohit valleja <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 27 Aug 2018 02:50:07 -0400

| | Foreign Language Screening Test

Name | mohit valleja
Whats your first language | Spanish

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

in this situation, i will call back and again eneterd the adresss correctly and tell him to customer plz sorry for my mistake, now i will give you pizza deliver in only 15 minutes. please dont complain in head officer, this is my first mistake i will not repeat this again in future . and  im working here from 2 year and i will always give good service to the customer. everytime all customer are happy,and today  your first complaint for pizza im realized my mistake im very very sorry for incorrect address. now i will entered the correct details only 15 minutes pizza will be deliver..
thankyou for giving me order again in pizza hut
hava a nice day,if you have any query about pizza ,you can call  me again on my this number-9560355743

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

hello good morning sir/madam
im mohit valleja from uttam nagar new delhi ,i have completed my 12th class from rich harvest public school cbse bard in 2017,and completed my 10th class from cbse board in2015,after 12th class i study spanish language right now i have done a1,a2,b1 level in spanish and persuing graduation bts bachlour of tourism studies2nd year i speak hndi,english spanish language i have experience in a guide becuase my father is a guide some time some client come from portugal ,spain then i will guide in spanish language iam fresher,and  i want work here in livesalesman .if you hire my it will be agreat opportunity for me, you may find many people who have more experience then me, but you wont find who can beat my skills,ihave also know how to handle my customer in calling, i have a chance here just give that chance i will prove myself and im going to take this organisation to the next level,and im very excited to work on this profile ,work in this company ,work with you,
and i have also know how to handle my customer first of all iwill listen the customer query/doubt and then speak very soft and then give the solution to the customer
thankyou so much

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

hola buenos dias
que tal,
in lengua de espanol good significa  bien ,cuando cliente dijo bien signica cliente es feliz por mi servicio ,ycuando cliente dijo amamble significa great .asi bien y amamble sigfica mismo todo es mismo.
good-bien
great-amamble cuando yo darme el muybien servicio el cliente despues cliente dijo tu servicio es muy bien yo muy feliz, tu compania livesalesman es muy bien y algun tiempo ,algun cliente dijo amamble tu servicio es amamble,despues yo responder -muchas gracias senor/senora.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

hola buenos dias,
que tal
me llamo mohit valleja,soy indio,yo vivo en nueva delhi,yo hablo hindi,ingles y espanol,yo tengo experienca en guia porque mi padre es guia poreso algun tiempo yo guia en lengua de espanol,me gusta este compania,porque yo interesan en ayudarme el cliente cuando cliente tiene duda, despues yo dime  solucion el cliente and dime muy bien servicio al cliente .soy fresco poreso yo quiero experiencia aqqi,
yo muy bien persona por tu compania cuando clinte duda en lengua de ingles despues yo dime solucion en ingls y bien servicio al cliente.y mis amigos trabajan aqqi y todosamigos dijen este  compania es muy bien ,poreso yo quiero trabajar solo aqqi.
muchas gracias
mohit

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

hola buenos dias,que tal ,me llamo mohit valleja soy  indio ,yo vivo en nueva delhi,mi favorita ciudad es nueva delhi porque en nueva delhi mi favorita lugares son akshardham temple,lotus temple,jantar mantar .todos son lugares muy favorita por todos turisticas,poreso mi ciudad favorito es nueva delhi y muchas turisticas viene de america,espana,potugal por vijar en nueva delhi y en nueva delhi mi favorita comida es cholebthure,pollo, carne todos comido son muy favorita ,muchas turisticas viene por comida y viajar en nueva delhi .mi padre  es guia poreso yo conozo todo cosas sobre turisticas algun tiempo yo guia en lengua de espanol.poreso me gusta nueva delhi .

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