Subject: Re: LSM Joining Case Test - Himanshu saras
From: Himanshu saras <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 23 Aug 2018 04:31:00 -0400

| | LSM Joining Case Test

Name | Himanshu saras
E-mail | [email-masked]
Phone Number | (91) 9999381959
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 1 is quit professional in reverting to customers request and also answers everything including the confirmation of address and gives a satisfactory answer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means helping customers efficiently, in a friendly manner, and its essential to be able to handle issues for customers and you are barely keeping cuistomer satisfied however Great customer service is  putting your self into customers shoes and take his problem as your problem and resolve it with answers which is beyond his/her expectations.

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