Subject: Italian Language Test - Bernard Oduro
From: Bernard Oduro <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 22 Aug 2018 10:47:54 -0400

| | Foreign Language Screening Test

Name | Bernard Oduro
Whats your first language | Italian
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Please customer am very sorry for the delay because we discoverd that , the address you gave me was not correct, so kindly give me a right address, thanks.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I completed my junior secondary and the senior secondary school in Ghana, then i travelled  to europe.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Good is sufficient and great is best

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

IS because i always work for public relation.
I like meeting people for Exchange Ideal.
IS my camp
I love doing business by convincing customers
I like moving and educating

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | I love travelling but is like i do like any part of the world, provided Humana can Live and survive,so i can like any where

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