Subject: Re: LSM Joining Case Test - Anil Awasthi
From: Anil Awasthi <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 18 Aug 2018 04:20:32 -0400

| | LSM Joining Case Test

Name | Anil Awasthi
E-mail | [email-masked]
Phone Number | (91) 8508659685
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would select this blurb because this blurb accurately tells information and advice that has to be shared to the customer. Since the customer has to travel after two days, the blurs gives the advice to easily receive the ticket even though the person is not at home address.It tells how to update the current new address in case the location of person has changed so that the ticket can be received safely and easily.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1.Great customer service has higher level of satisfaction compared to good service.
2. Great customer service provides higher sense of security to it's customers than good customer service.
3. Great customer service emphasizes more on fulfillment customer requirements rather than just service.
4. Great customer service is more approachable by the customers
5.Great customer service is more successful than good customer service.

| |

You can edit this submission and view all your submissions easily.