Subject: Spanish Language Test - Nitesh Bhushan
From: Nitesh Bhushan <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 16 Aug 2018 05:00:03 -0400

| | Foreign Language Screening Test

Name | Nitesh Bhushan
Whats your first language | Spanish

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

This situation is not that simple to handle but this is not even imposible
First of all i will say sorry for being late then i will inform my customer that sir my delivery boy had an accident on the way to your home so right now i am sending a new delivery boy with your order so sir kindly can you give your information once again so that i can cross check your information on your bill so that you can receive your order  as soon as posible. problem solved
and second thing that i wll do is next time i will listen very carefully.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Nitesh Bhushan and i am from Uttarakhand right now i am living with my family in east part of Delhi.About my studies i have completed my school in 2016 and last year i have completed level B2 in Spanish language from Instituto Hispaña.My hobbies are playing Football, watching animated series, playing vedio games and listening music.Professionally in my life i want to work in Ministery Of External Affairs of India in future if i get the chance.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | En mí opinion a bueno servicio solo es bien no tiene muchas cosas pero a mejor servicio es mejorar de bueno servicio porque para mejor servicio somos un buen oyente y tambien necesitamos buena relación con clientes porque mis clientes es muy importante para mí.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1.Soy un buen oyente.
2.Soy paciente y amable.
3.soy puntual.
4.confío en mí mismo.
5.Soy un apasionado.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | El mes pasado viajé la parte norte de India primero llegé Gangtok hay muchas cosas para ver en Gangtok Hanuman tok,Ganesh tok,El lago Changu,Instituto de Tibitology.Hanuman tok y Ganesh tok los dos son templos de dio Hanuman y dio Ganesh los dios de Hindú y Instituto de Tibitology es un instituto solo para los Tebetanos allí dan educación sobre Olms de la mano Gangtok es una lugar bonita y la comida favorita de Gangtok es Thukpa.Al dia siguiente viajé Pelling muy famosa para las cascadas la cascada Rimbi y la cascada Kanchanjnga son muy famosas cascadas de Plling.Finalmente llegé Dargeeling es muy famosa para plantación de Té aprate de Té hay muchas cosas para ver Batasia loop, Instituto Mountañismo de Himalaya.Batasia es un parque que tiene el Tren dentro de el parqe y en Instituto Mountañismo de Himalaya dan educación sobre mountañismo.Mí experiencia de la parte norte de India es muy bueno,fantastico y Feliz mí favorita luagr es Gangtok en todo la parte norte deseo que viaje Gantok otra vez tambien.

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