Subject: Re: LSM Joining Case Test - Ashutosh BIYALA
From: Ashutosh BIYALA <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 16 Aug 2018 05:00:02 -0400

| | LSM Joining Case Test

Name | Ashutosh BIYALA
E-mail | [email-masked]
Phone Number | (91) 9810668754
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I concede with blurb 1.There is am fair and square information pertaining to customer address.There is a chain of communication between seller and event organiser in providing information to customer about his current status of ticket with an email and tracking number.While in blurb 2,3,4,5 there is a dearth of information about customer address and also there is no aspiration in providing proper service to the customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service aims in providing information to the customer about a pertinent product where as a great customer service aims at providing fair and square information about the product and also resolving their query by providing thenm proper feedback. A great customer service are customer oriented and than they aim achieing aim of company by enhancing sales

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