Subject: Fwd: French Language Test - Ndjimb Mbav Bavon
From: Ashish Dabral <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 13 Aug 2018 14:10:10 +0530 (IST)

FYI 

Regards, 
Ashish Dabral 

From: "Ndjimb Mbav Bavon" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Kaukab Jabeen" <[email-masked]>, "Kapish Tiwari" <[email-masked]>, "Viraat" <[email-masked]> 
Sent: Monday, August 13, 2018 12:19:38 PM 
Subject: French Language Test - Ndjimb Mbav Bavon 

		Foreign Language Screening Test 	Name 	Ndjimb Mbav Bavon 
Whats your first language 	French 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	After realizing that the address used was incorrect i will immediately ask the customer to provide us with the correct address and without wasting time i will forward the address to the pizza guy,and ask him to deliver the pizza as soon as possible and i will follow the delivery process until the pizza is deliver. Once the pizza is delivered i will call the customer to apologize for the inconvenient and late delivery. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Ndjimb Mbav Bavon a citizen of Congo Democratic,i was born in 1993 and i come from a family of 8 and i'm the third born among the 8. I complete my primary school as well my secondary at Mutoshi boding school and then after completing my 12 grade i shift to India for my bachelor. I complete my bachelor in India at JB KNOWLEDGE a college from Faridabad in Haryana which is affiliate to MDU Rothak University. In June 2018 i graduated in bachelor business administration. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Selon moi la difference qui entre un bon service client et meilleur service client c'est tout d'abord la maniere dont les clients sont ou seront traiter. D' ou je dirai qu'un bon service client repond aux attentent du client et tant dis qu'un meilleur service client depasse les attentents du client. C'est la qu'on fait la difference entre le deux service. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Ce qui fait de moi un meilleur candidat pour se poste,ce par apport a mon experience et mon savoir faire dans le domaine du marketing qui fait de moi un meilleur candida pour se poste. Est j'aimerai tout donner pour apporter un plus a company et faire en sorte que la company puisse maintenir ou encore garder sa bonne reputation aux pres des ses clients. Apporter tout mon savoir faire a la company est mon souhait et surtout d faire partire de se grande famille. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Je venais de visiter une ville de l'Inde qui se trouve dans l'etat de Rajustan plus precisement a Jaipur ou j'etait emus par son payssage unique qui donne l'envie d'y rester pour longtemps, Jaipur est une bonne ville a visiter en tant que touriste ou encore en tant que quelqu'un qui aime bien voyager. Bien avant Jaipur j'avais eu la chance de visiter aussi Taj Mahal qui pour moi c'etait une bonne experience de voir le merveille que cette ville reserve a tout cela qui aimerais bien visiter la ville. L'experience que je eu a traver les deux villes ma appris tant des choses sur comment les gens vivent dans different coins du monde sa veux dire tout simplement que chaque pays ou ville les gens ont leur propre maniere de vivre et c'est sa meme que je apris en voyagent dans different pays et leurs villes. Venu de la RDC je appris tant des chose que si j'etais juste dans mon pays j'allais pas me rendre compte de comment les autres vivent dans leur pays respective avec differents cultures,mon experience en Inde je appris comment l'histoire est plus important dans la vie de tout un chacun car a travers l'histoire on apprend tant des choses.