Subject: Re: LSM Joining Case Test - Suresh Kumar
From: Suresh Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 13 Aug 2018 04:35:51 -0400

| | LSM Joining Case Test

Name | Suresh Kumar
E-mail | [email-masked]
Phone Number | (91) 7409327360
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I Selected blurb 3 because here we need to show customer that  we are completely concern about his/her problem and we should make an emotional bond with customer so that customer may feel that we are concern towards him/her
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | There is a big difference between good and bad customer good customer is the customer who deals service as proper manners and great customer is the customer who deals more than proper manners and understands and co- operates  the company by all possible ways as much as he can.

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