Subject: Re: LSM Joining Case Test - Pavan Kumar
From: Pavan Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 11 Aug 2018 04:19:00 -0400

| | LSM Joining Case Test

Name | Pavan Kumar
E-mail | [email-masked]
Phone Number | (91) 8505984837
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | We are ensuring customer. We are asking for correct and updated address whey he want the delivery of ticket and lastly assurance is given to customer that we will do follow-up at the earliest. Customer will get as soon as possible, we will co-ordinate with seller for the same.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is that one has resolved the customer query and customer is satisfied with the service of customer care representative. A great customer service is were customer is delighted, satisfied and happy with the services given by customer service representative.

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