Subject: Japanese Language Test - SATENDER KUMAR
From: SATENDER KUMAR <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 10 Aug 2018 02:55:24 -0400

| | Foreign Language Screening Test

Name | SATENDER KUMAR
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | First of all, I apolozise from the customer for delay his or her order, and said that due to a unwanted happened incident with the delevery boy but mam or sir within five minutes  your order about to reach to you.and said that please cooperate this time and this type of mistakes in future again . Thankyou for your support .

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

My name is Satender Kumar and I have completed graduation from Delhi University.
I have also completed 3 years diploma in ECE engg.  from the BTE. delhi.
I have also passed Advance diploma in Japanese language from Delhi University.
And also passed JLPT N-3 level and N-2 level result awaited.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

私によりいいサビスには会社員この問題を解決するために親切な人が必要です。
お客様の問題は時間によって解決することです。
いつもお客様のあいてに仕事のためにはじめます。
Good サビスによってgreatサビスにはお客様はいつも満足があります。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

１．私は時間を守るとまじめな人です。
２．私はchrenjiせいじｎがあります。
３．私は今までの仕事によって自分の日本語りょうこにじしんがあります。
4．私はいつもお客様の問題のためにはじめます。
5．私はできるだけお客様の問題を時間によって解決します。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

はじめまして、私はサテンダルクマルです。デリ➖の出身です。さはだらに住んでいます。
デリーの中にいろいろなゆめいな場所があります。例えばインドモン、kutub minar 、Red fort と　いろいろなゆめいなお寺があります。いろいろな国から観客はデリーへきます。デリーにゆめいなところの場所にはインドモンは一番ゆめいな場所です。よ月には日本からおおぜいかんきゃくへきます。食べ物もによってデリーにはいろいろなゆめいなホテルがあります。デリーの天気はいい天気です。デリーの中に一番高い空港があります。

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