Subject: Japanese Language Test - ABHISHEK GUPTA
From: ABHISHEK GUPTA <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 10 Aug 2018 02:44:44 -0400

| | Foreign Language Screening Test

Name | ABHISHEK GUPTA
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Mam we have made the mistake while enter your address in our computer. We are hardly apology for the mistake. and we are very sorry for being wait for 45 minutes. Now, we are edit our mistake and we will try to deliver with in 30 minutes and we are sending one extra large pizza with one time free coupon.
Thank

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I live in Delhi with my parents.
I have completed my higher qualification 12th class form CBSE board.
and also completed my graduation in BTS (bach. in Tourism Studies) form IGNOU this year.
I have knowledge in English And Hindi Typing, English i have speed 45+ wpm.
i know about the basic of excel and DTP.
i have completed Certificate, Diploma and Adavance Diploma in Japanese Language
and Result awaited of N3.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

私のようにgoodとgreatに違いがありません
私の考えはこの仕事にはお客様のfeedbackが必要です。
お客さまは私たちの神様です。
goodとようのは客様が私たちからつくたpizzaがつきです。その上友達にこの店の要点を知らして、衣装にたべにいきます。
greatにはこのお客様は毎日の客様の意味ですとおもいます。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

私は習うのどりょうがいます。
私時間をまもっていしょうけん命にがんばります。
客様の喜びは必要ですから私は客様のいう通りに仕事をします。
この仕事に客様から習うのチャンスがあります。どうやって客様に話します。
この会社には日本語の話すと習うチャンスが多いです。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

私はデリ-の古いところへ参加しす。私の好きなばしょうはインドゲトです。ここでほかの国からたくさん人々が参加します。毎日ここでこんでいます。
ここで警察官がたくさん立っていますインドゲトの守るために、ここで子供の遊ぶところがあります。その上そこに魚とたくさん書類がでんじされます。
ここで大きい庭があります、そこで人々は座るとか食べるのいいところです。
そこで写真やさんから写真を取ります。その上人々は携帯電話を使って自分で写真をとります、ここてプル－もあります。夜の時から人々がbootingをします。夜の時ここでいいぶにきになります。
それなら私がデリ－が好きです。

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