Subject: Japanese Language Test - Ruchi Singh
From: Ruchi Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 8 Aug 2018 06:47:20 -0400

| | Foreign Language Screening Test

Name | Ruchi Singh
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Hello! Mam/sir,
We are very sorry for keep you waiting....Due to some technical issues and miscommunication we were unable to place your order on time and we appologize for the same.And now giving you 5% of extra discount on your order now and assuring you that your order will be delivered in next 10minutes.
Thanks for choosing us...!
We are happy to help you...!

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am Ruchi Singh from delhi.I basically belongs to delhi only.I put at daryaganj.I am 23.I have done diploma in MS BASICS and have completed my graduation in 2015 from Delhi University.After that i started studying Japanese language from "MOSAI AND TSUBOMI" as i have keen interest in japanese language and also knows that the professional relations of Japan nd India are very good,because of what i can get good opportunities of working with japanese companies in future.Also i have 6 years of teaching experience and 3 months of working experience with SABURI TLC WORLD WIDE PVT LTD.I love travelling,exploring,dancing and cooking.i am a hardworking person but along with it i know how to do smartwork nd hardwork simultaneously.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | 私はいいサビスというのはお客様の全部問題を差くじゅすることと思います　けど、一番いいサビスというのは全部問題を差苦渋するとお客様はまんぞくかどか、これを確認すると思います。お客様の問題をするのは仕事だけではありません。お客様のフェエヅバクは一番ひつだと思います。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

１．私は日本語ごをきくとよむことができます。
２．私はコンピュタのいろいろな仕事をすることもしています。
３．あなたの会社といはたらきたいです。そしてしょらいに仕事をいいにしたいです。
４．もTLCという会社で働きました。それもお客様のサビスをする会社です。
５．私わ勤勉なひとです。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 私は４年まえに家族といっしょにカシアミルヘ行きました。それでいろいろなところでいきました。さいしょうにはハウスボトーに住んでいました。ハウスボトーはみずの上に作ってあります。とてもきれいですね。それで学校とか毎日やとかうちとかせんぶはみずの上に作ってあります。私はそれでいろいろな食べ物も食べました。とてもおいしいでした。それの一番ゆめいな食べ物はダムビリヤニです。そのあと私は家族といっしょにグルマルグヘいきました。グルマルグはカシアミルの一番きれいなとゆめいな山です。そのつぎわ私たちはツリプガルデヌというのは行為でいきました。それでいろいろなはなを見ました。たくさんな写真もとりました。

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