Subject: Re: LSM Joining Case Test - kartike nirmal
From: kartike nirmal <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 8 Aug 2018 04:46:02 -0400

| | LSM Joining Case Test

Name | kartike nirmal
E-mail | [email-masked]
Phone Number | (91) 8745076968
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i would recommend 2nd blurb as the customer is about to arrive to his hotel specially for the Lady Gaga concert he should have a softor hardcopy of ticket with him just to make sure everything fall right in place. and in 2nd blurb it is asking for customers arriving address where we need to deliver his tickets and he can also track for his ticket rather then delivering tickets to his home .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good customer service provides you good service good support but great customer service provides alternaives and better solutions with good services and support. Even after completing its buisness a great customer service will keep in touch with its existing customers via email or call to update them for upcoing events, services and offers.

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