Subject: Japanese Language Test - Aishwarya Maduri
From: Aishwarya Maduri <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 6 Aug 2018 09:40:09 -0400

| | Foreign Language Screening Test

Name | Aishwarya Maduri
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I am deeply sorry to say that I have entered your address incorrectly. I understand how you feel, I’m going to make sure that I get this taken care of for you right now.Thank you very much for waiting, I’m very sorry for the delay!
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Aishwarya. I was born and brought up in Khammam district of Telangana state. I did my schooling in Mahabubnagar Grammar School and topped in 10th standard with 93%. I am a B.Tech. graduate specialized in Electrical and Electronics engineering. I  have started my professional career with Tech Mahindra on August 2nd 2016. I was trained on Business Intelligence in which I have gained knowledge on Informatica and Qlikview which are ETL tool and Reporting/Visualization tool repectively. Currently I am extending my work towards my client Blue Cross Blue Shield, Louisiana.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

概念的には、「良い」顧客サービスを提供することと「偉大な」顧客サービスを提供することの間の主な違いは、前者ではおそらくほんの僅かに顧客満足を維持していることです。後者では、あなたは満足し続けるだけでなく、彼らを忠実に保っています！

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | 私が顧客サービスの仕事のための理想的な候補になるのは、私の誠意と卓越性を提供するというコミットメントです。これは、すべてのサービスが企業のビジョンと使命を反映しているという非常に重要な実現を教えてくれました。私の情熱は、常に企業の企業理念にこだわらず、妥協のないサービスを顧客に提供することです。私は、新しい関係を維持して創造するために、顧客とのやりとりをパーソナライズすることを常に目標にしています。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

ウ-チ-(Ooty) は、 "ウダガマンダラム"とも呼ばれます。それは、丘の女王のように正しく称えられています。ウチ、ニルギリス地区の本部は、インドの有名な丘駅の一つです。標高2,240メートルの標高に位置しています。ニルギリスという言葉はブルーマウンテンを意味します。それは美しいピクニックスポットの土地で、植民地時代にイギリス人にとって人気のある夏と週末の休暇でした。植物園、湖、ボートハウス、水の滝、射撃場、野生動物保護区、茶園など、興味深い観光スポットがたくさんあります。

| |