Subject: Re: LSM Joining Case Test - Sanjay Chakma
From: Sanjay Chakma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 6 Aug 2018 03:02:15 -0400

| | LSM Joining Case Test

Name | Sanjay Chakma
E-mail | [email-masked]
Phone Number | (91) 9863390199
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I really like the Blurb 4,the way customer service repreentive has replyed to the customer, and i feel its really justified to the customer. As to deliver a sell tickets/something through post,one need to give detail address,and person who will recieve the percel,her/his signature is mandatory. In case adress has to be change,one has to inform and update the same,so here in this mail respond, all the procedure has been followed  by the customer service representive systematically to deliver the sell ticket,time to time sell ticket traceable device also uplaoded,because of all these neccesory procedure and sysyem,i really feel it justified to me.
One should also follow the same as customer service representive has done.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me,Good customer service mean serving to a customer happily in a efficient and friendly manner,in which customer need to met and satistfied them.Where as in Great customer service,a customer should met all the need in friendly manner and service satisfaction should me met and also to keep in correspondent with the customer,greater customer service representive will represent the company,so he has to mantained good rafo with customer,he will take call for various reason like,to take order,complaint,issues and information about new product.

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