Subject: Re: LSM Joining Case Test - piyush kumar
From: piyush kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 2 Aug 2018 02:06:11 -0400

| | LSM Joining Case Test

Name | piyush  kumar
E-mail | [email-masked]
Phone Number | (91) 7906610178
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I select this blurb because our agent is saying to the customer that, We will provide your tickets as soon as possible but if u staying in hotel then provide us your hotel address. And when customer will read that line on her/him mail, so it will relax to the customer. Because our agent is commiting to the customer that we will provide your tickets before time for the event. (Additional sentences)- Our agent can describe the extension number and number because if customer need to talk so he can call us on that number..
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The naim differene between providing good customer service and great customer service. You are probably keeping your customers satisfied. You are also keeping them loyal this is very important. And it is very important to keep the customer in to the loop..

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