Subject: Our first ever Omnichannel Benchmark Webinar
From: "Zendesk Team" <[email-masked]>
To: [email-masked]
Date: 1 Aug 2018 20:13:24 -0400

Measure up! 
Benchmarks for customer support organizations 
Live Webinar: Wednesday, 15 August

Hi Ashish,

Research shows that 61% of people are less patient with customer service today than they were five years prior.

With data collected from 45,000 Zendesk customers in over 140 countries, we’ve identified the industry benchmarks that omnichannel customers consistently beat, such as 16% lower first reply times and 31% lower first resolution times, as well as the best ways to get started. 

Join us <http://app.hello.zendesk.com/e/er?s=2136619493&lid=18905&elqTrackId=96c105c26d284f34b02cd69fae234742&emailAddress=ashish%40lsmindia.com&firstName=Ashish&lastName=Dabral&elq=eb284198e728455cae005532f7fd473c&elqaid=15898&elqat=1> for our upcoming webinar on 15 August, detailing the findings & insights from our latest benchmark report. 

Regards, 
Zendesk Team

P.S. If you can’t make the live webinar, be sure to register anyway and we’ll send you the recording and slides afterward!                                                                                        
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