Subject: Re: LSM Joining Case Test - MANGLAM KUMAR MISHRA
From: MANGLAM KUMAR MISHRA <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 1 Aug 2018 05:09:23 -0400

| | LSM Joining Case Test

Name | MANGLAM KUMAR MISHRA
E-mail | [email-masked]
Phone Number | (201301) 7049891969
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb-3. Because we can't promise the customer that any item , he has ordered , will get exactly on time. Only we can give assurity that your order will be delivered in a specified duration which has been published by our company.So i choosed blurb-3 in which we have done our best for issuing the ticket on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | (1) Good customer service is that type of service in which customer is satisfied with our service. (2)great customer service is that type of service in which customer is satisfied not only with our services but also they may select our company for the next time in future. (3)when we resolve  the customer's queries completely , it comes under good customer service. (4) After resolving the customer's queries we  also describe the other products specifications or benefits regarding customer queries,and he satisfies,it comes under great customer service.

| |

You can edit this submission and view all your submissions easily.