Subject: Report till 31st July
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Wed, 1 Aug 2018 12:41:07 +0530 (IST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details below. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
HFL 	31-Jul-18 			1 					01:18 	Subho & Naveen both was on call 
Snap 	31-Jul-18 		6 		00:00:10, 00:07:15 , 00:20:10 ,00:00:23, 00:09:59 , 00:11:01 	7:06,7:44,7:45,8:55,9:40,11:03 	The call abandoned at 8:55, wait time was 23 sec. That time Nizam was not on call. 			

Regards, 
Ashish Dabral