Subject: Re: LSM Joining Case Test - isha kokcha
From: isha kokcha <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 31 Jul 2018 06:14:29 -0400

| | LSM Joining Case Test

Name | isha kokcha
E-mail | [email-masked]
Phone Number | (91) 9953472485
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would like select blurb 2 because nowadays everything goes on digital form like booking tickets, paying charges online. So custumer need not to worry for receiving hard copies of tickets on time. They can easily receive it online at their convenience and save their time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Everybody is keen on giving good customer service within their limits and restricted mindset but it does not guarantee customer satisfaction but nowadays, we have to stand apart by giving great customer service for guaranteed customer satisfaction and customer retention in this competitive world. We have to be customer oriented for long term relationships.

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