Subject: Re: LSM Joining Case Test - Jitender Kumar
From: Jitender Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 31 Jul 2018 03:34:53 -0400

| | LSM Joining Case Test

Name | Jitender  Kumar
E-mail | [email-masked]
Phone Number | (+91) 9711298049
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 2 is the suitable customer query becouse there is lots of things carry before sending ticket.and i think customer wants to faster deliver than Customer service agent suggest an e-ticket or relative option and also suggest for track the status of order under the Purchases section.and we need to check correct address given by the customer before sending ticket i think this should be benifical for the customer.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer serviece and great customer service fully depend on customer satisfaction .
when an customer wants to answer some qustion regarding of any Plan or any policy .if the answer is good and helpfull for the customer and they satisfiy for given answer .than customer would be said this is a great customer service and if customer satisfiy but some issues left due to some incomplete infromation than they can be said its a good customer service.

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