Subject: Re: LSM Joining Case Test - Himanshu Nishad
From: Himanshu Nishad <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 30 Jul 2018 07:13:54 -0400

| | LSM Joining Case Test

Name | Himanshu Nishad
E-mail | [email-masked]
Phone Number | (+91) 9198432518
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected Blurb2 , because as in that case the buyer can get his e-ticket . And he can check the status of the ticket online himself.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Difference between good and great customer service  is looking after the problems of the customer and helping them to solve there problem.

Great Customer Service means we are helping the customer to solve there problem very easily .

Great Customer Service is  when guiding the customer the best way to get through there problems.

And being polite and calm is one of the way to great customer service .

Informing about the new or offered deals is also a way to a great customer service.

Great customer service is also when we solve the problems of the customer as fast as we can .

Good Service only tells that you are only looking after there problems .

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