Subject: Re: LSM Joining Case Test - sandhya pandey
From: sandhya pandey <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 27 Jul 2018 03:28:05 -0400

| | LSM Joining Case Test

Name | sandhya pandey
E-mail | [email-masked]
Phone Number | (91) 9821056415
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I would like to choose BLURB 4 because in this firstly we are ensuring the customer that have you get your tickets in time for the event or not.
and we are sharing the link to updaed the adress  on your account  in case such the customer may be change their house or etc. http://www.viagogo.com/Help/76 even after done this process we are ensuring to seller sends out the tickets as soon as possible to the new address

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Service -:  that customer have any query or complain we are giving proper resolution customer is satisfied

Great Customer Service-: that customer have any query or complain we are giving proper resolution customer is satisfied and after that we are also giving a alternate option for the future that he can resolve thier problem own

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