Subject: French Language Test - SAKATADI NGADI GYSLAIN
From: SAKATADI NGADI GYSLAIN <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 25 Jul 2018 06:39:19 -0400

| | Foreign Language Screening Test

Name | SAKATADI NGADI GYSLAIN
Whats your first language | French

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

First of all ,  I will ask the customer  for the correct address and another  details, then I wll show him my apoligies regarding this problem or inconvients caused. Tell her we are working for the pizza to be delivered very soon.
Secondly, i will  ask  the customer  if he /she has another inquiry  or question and thank him /her for calling us in a proper maner .
lastly,  get working on this issue faster by calling the Home delivery agent give him new details and address and tell him to speed up the  procces and  take the request  as a priority.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am Sakatadi Ngadi Gyslain, I am from congo, precisely in Kinshasa, I like paying attention in details in order to succed in my work . I have completed my  Bachelor in Civil Engineering from Sharda University ,which is my most recent education ,before coming to India  I worked for 5 monts in Congo in a construction company as marketing  and seller agent  ( SAFRICAS) ,which gave him a pratical knowledge and experience in customer assistance and selling procees. SAFRICAS  has a particular attention in real states, construction and planning .
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | la differece entre ces deux mots depend de la perception de tout a un chacun and de la signification aussi dans la langue francaise , selon moi 'good' ( bien)  peut etre difference de 'great' ( plus bien ou grand) rappot au niveau d'apprecier quelqu'un ou quelque chose , si on veut apprecier normalement on peut utiliser bien( good) et si on veut apprcier plus , ca sera mieux d'utliser great( grand, plus mieux or bon ) mais de fois ces deux mots peut avoir une meme signification dependant du context.( PAS MOYEN DE METTRE LES ACCENTS VU QUE LE CLAVIER EN ANGLAIS)

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

JE ME PERCOIS COMME UN EXCELLENT CADIDAT  POUR CE TRAVAIL PAR RAPPORT A MON EXPERIENCE PRECEDENT AND MES CONNAISSANCES.
JE SUIS CERTAIN QUE J'AI LES QUALITES  ET LE CARACTERE NECESAIRE POUR CE POSTE.
J'AI BIEN  PALER AND DISCUTER AVEC TOUT LE MONDE SUR IMPORTE QUEL SUJET .
J'AI BIEN AIDE AND ASSISTE  LES PERSONNES QUI SONT DANS DE BESSOINS. .
J'AI BIEN TRAVAILER DANS UN ENVIRONMENT STABLE ET PROSPERE.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | J'AI VISITE PUSIEURS VILES DANS MON PAYS AND EN DEHORS DE MON PAYS AUSSI . RECEMENT  J'AI  VISITE UNE VILE AU SUD DE MON PAYS ,NOMMEE LUMBASHI . CETTE VILE  EST POPULAIRE AND ATTRACTIVE GRACE AU FLEUVE CONGO, BEUCOUP DES GENTS Y VONT POUR PASSER DES VACANCES AND MANGER DU POISSON FRAIS. QUAND J'AI VISITE CETTE VILLE , J'AI PLUS PASSE MON TEMPS AVEC LA FAMILLE AND DES AMIS ONT ALLE SOUVENT AU FLEUVE  LE SOIR PARCEQUE LE CLIMAT ETAIT FATASTIQUE  ET LE RESTE DE LA JOURNEE ONT JOUE AU FOOT. VISITER CETTE VILLE ETAIT L'UN DE PLUS MERVEILLEUSE EXPERIENCE DANS MA VIE.

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