Subject: Re: LSM Joining Case Test - Shubham bartwal
From: Shubham bartwal <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 25 Jul 2018 01:34:24 -0400

| | LSM Joining Case Test

Name | Shubham  bartwal
E-mail | [email-masked]
Phone Number | (110084) 9910545292
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | because in this Blurb the agent is talking with the customer very friendly so that he can win his trust and make him believe that his tickets are in good hands and also he is asking for double checking so that in any case the tickets cannot be misplaced.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The good customer service is that which everyone  is doing and great customer service is when you think customer as God and making him or her believe that you are the right person who can help him by giving him every single detail for his queries.

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