Subject: Spanish Language Test - Rakesh Singh
From: Rakesh Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 24 Jul 2018 05:50:04 -0400

| | Foreign Language Screening Test

Name | Rakesh Singh
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Totally it is my mistake,so firstly i would apologize for my mistake to the customer and then i would do the things as per rules and regulation for example, every company has its own rules for the customer,if the pizza will not delivered in 30 minutes we have to return his money and will give him free of cost for the customer relatoinship.As i am working for Pizza Hut,i would treat that customer according to the rules. And i will offer him an attractive offer,will tell him with surity that this types of mistakes will not happen in the future.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

My name is Rakesh Singh. I live at Civil Lines with my family,i have 5 members in my family.I like to play cricket and volleyball,travel with friends.
I have done BBA from IP University and advance diploma in portuguese language from Langecole Institute,Delhi and spanish language from IB Language Classes,Delhi.
I have 5 months of experience at LBF Travel, Moti Nagar in Portuguese Language.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Bien servico de client es resolver las dudas de clientes solamente y Genial servico de cliente es resolver las dudas con todos satisfacion de clientes.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Yo tengo experiencia en el servico de cliente.
Yo soy honesto y trabajador.
Yo soy auto motivado.
Yo puedo trabajar porque yo he completado nivel B2 y yo estoy practicando cada dia.
Yo puedo trabajar en caulquier turno,como turno de manana ,tarde ,noche.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

Yo moro en Nueva Delhi, Yo vay hablar sobre mi cidad,Nueva Delhi es capital de India y muchos gentes viven aqui. El CM de Dlhi es Sr. Arvind Kejriwal, es cidad mas hermoso y grande. Gentes vienen aqui de otros estados para trabajar y para estudiar. Y para visitar tambien. Hay muchas empresas grande cerca de Delhi en Noida y Gurugram, Hay muchas empresas de otros paises tambien.Hay muchas lugares famosas para visitar por exemplo- Lal quila, Qutub Minar.Hay muchos templos,muchos parques.
Todos ministros de Central viven aqui,Delhi es mas importante para essa pais porque,es capital de India. Mas hay muchos populacion  y polucion.es grade problema de DElhi y para gentes tambien.
Personas de otros paises gustan  visitar aqui.

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