Subject: Re: LSM Joining Case Test - Dheeraj Kumar
From: Dheeraj Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 24 Jul 2018 02:56:11 -0400

| | LSM Joining Case Test

Name | Dheeraj Kumar
E-mail | [email-masked]
Phone Number | (91) 9430268671
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have select this blurb because they have purchased Instant Download e-tickets, so they can download his e-tickets from anywhere and  they will be available to print e-tickets .They have no need to go anywhere.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

According to me good customer services provide the resolution to customer regarding the concern, they have to solve the problem of customers.Good customer services talk to customer in normal way.
Great customer services also  provide the resolution to the customer regarding their concern.Great customer services provide the solution to customer in real time as per the customer concern.

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